connectivity issues in Command & Conquer Red Alert 3

When troubleshooting online connections, you should keep in mind that you are not only dealing with your home network, but also your Internet Service Provider's series of networks. Also be aware that there can be a number of routers that your connection will pass through in order to reach the game server.

Information transferred on the Internet is handled by shuttling bits of information, known as packets. For example, when you visited this web page, all the parts of the page were passed from the webpage server, through your Internet Service Provider's network, into your home network, and finally to your computer, all in packets. Downloading information from the Internet is simply a matter of passing packets back and forth between your computer and a server through a series of networks. If these packets fail to reach their destination, you receive errors concerning your connection. Here is a short list of some of  
 the things that can stop you from connecting.

Firewalls

Software firewalls on systems and hardware firewalls on routers will prevent your computer from connecting to our servers.

Routers

Some routers have certain settings that can interfere with the transfer of packets.

Server outages 

Occasionally servers will experience an outage. Typically an outage can last from 24 to 48 hours.
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